That bouquet never got delivered.
I ended up cancelling it and placing another order on Friday, which was delivered today. I'm still not pleased (especially since I didn't get the credit I was promised, nor have I seen the $40 gift credit I was supposed to get from the promotion last month) but at least my mom now has a birthday present. I want to use that $20 credit plus the $40 credit plus my own money to get my grandparents a really nice something for Christmas, but we'll see if 1800Flowers can pull it off.
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